How To Write a Customer Service Resume
A successful customer service resume or CV (Curriculum Vitae) must highlight your relevant knowledge and experience. A well-written resume or CV and a strong cover letter, along with an impressive LinkedIn profilecan make a an enormous difference when applying for an offer. At Sale Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization services to help one standout from the others. In this article, we’ll go over how to describe the customer service aspect on a resume or CV, highlight capabilities in customer service on your resume or CV and offer tips on how to write about customer service abilities.
How do you describe customer service on a resume or CV?
In describing your customer service experience, emphasize specific tasks and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Additionally, include any relevant metrics, like satisfaction levels of customers to show your contribution.
How do you present the skills of customer service in a resume or CV:
Alongside the description of your experience, it’s also important to highlight specific skills that relate to customer service, including solving problems and communication. Include any relevant certificates or training, such as a customer service training course or certificate within a specific customer service software.
What should I write about in regards to customer services skills?
When writing about customer service abilities, concentrate on the most vital and relevant abilities for the position you’re applying to. For example, if your job requires a lot of phone calls, then highlight your experience and skills in phone customer support.
How do I write my experiences with my customers:
When writing about your experience with your customer service experience, provide specific examples and measure your achievements. For instance, instead of writing "Helped customers with their concerns," say "Assisted an average of 50 customers a day in their queries, resulting in a 95% satisfied rate."
By following these tips and guidelines, you can develop a customer service resume or CV, cover letter, and LinkedIn profile which showcases your experience and expertise which makes you a great potential candidate for roles in customer service. Remember the need to check your resume, your CV or cover letter prior to the submission and also think about getting help from a professional Sale Resume if you need assistance.
