How to Write a Customer Service Resume
An effective customer-service resume or CV (Curriculum Vitae) is about highlighting your pertinent expertise and experiences. A well-written CV or resume and a strong cover letter, in addition to a professional LinkedIn profile, can make a an enormous difference when applying for an employment. At Sale Resume, we specialize in offering CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to help one standout from the other applicants. In this article, we will go over how to describe customer service on your resume or CV. We will also show how you can demonstrate your skills in customer service on a resume or CV as well as provide suggestions regarding how to present your customer service skills.
How to describe the quality of service you provide on a resume or CV:
When describing your customer service experience, you should focus on specific jobs and duties. Use action verbs such as "assisted," "resolved," or "responded," to describe your tasks. Include any pertinent indicators, such as the percentage of satisfaction with your customers, to show your contribution.
How do you present customer service skills in a resume or CV:
In addition to describing your experience, it’s important to include specific skills relevant to customer service, like communication skills and problem-solving capabilities. Include any relevant training or certifications for example, a customer service course or a certificate from a specific customer support software.
What should I write about in regards to customer services skills?
When you write about your customer service skills, focus on the most crucial and relevant abilities for the job you’re applying for. For example, if the job demands a lot phone contact, make sure you highlight your knowledge and skills in telephone customer service.
How do I write my personal experience as a customer?
When writing about your experience with your customer service experience, make sure you use specific examples and measure your accomplishments. For example, instead of using the phrase "Helped customers with their inquiries," say "Assisted an average of 50 customers a day in their queries, resulting in a 95% percent satisfaction."
By following these tips, you can create a customer service resume your CV and cover letters, and LinkedIn profile that shows your skills and experience and make you a good candidate for customer service roles. Remember that you proofread and edit your resume, the cover letter and CV prior to the submission and also think about having professional assistance from Sale Resume if you need assistance.
