How To Write a Customer Service Resume
An effective customer-service Resume or CV (Curriculum Vitae) is about highlighting your pertinent experience and skills. A well-written CV or resume along with a solid cover letter, as well as a professional LinkedIn profile, could make a an enormous difference when applying for a job. At Sale Resume, we specialize in providing CV and resume writing services as well as cover letter writing and LinkedIn profile optimization to help you stand out from your competition. In this post, we’ll detail how to convey the customer service aspect on a resume or CV, demonstrate how you can demonstrate your skills in customer service on a CV or resume and offer tips on what to write about customer service expertise.
How to describe customer service on a resume or CV:
When describing your customer-service experience, you should focus on specific jobs and duties. Use action verbs like "assisted," "resolved," or "responded," to describe your tasks. Also, be sure to include any pertinent metrics, such a the percentage of satisfaction with your customers, to prove your effectiveness.
How do you present the skills of customer service in a resume or CV:
Alongside describing your experience, you need to mention specific abilities that are relevant to customer service. This includes communication and problem-solving abilities. Include any relevant certificates or training for example, a customer service training course or certificate in a specific customer service software.
What should I write about in regards to customer Service skills?
When you write about your customer service skills, focus on the most crucial and pertinent skills to the position you’re applying to. For instance, if the job involves a lot phone contact, make sure you highlight your experiences and expertise in telephone customer service.
How do I record my personal experience as a customer:
If you are writing about your customers service experience, provide specific examples and measure your accomplishments. For instance, instead saying "Helped customers with their concerns," say "Assisted an average of 50 customers a day with their questions, resulting in a 90percent percentage of satisfaction."
Following these steps that you will be able to craft a customer service resume or Cover letter and LinkedIn profile that shows the relevant skills and experience you have and make you a good candidate for customer service positions. Be sure the need to check your resume CV and cover letter prior to the submission and also think about soliciting help from an expert at Sale Resume if you need assistance.
