How To Write a Customer Service Resume
An effective customer-service profile or CV (Curriculum Vitae) is about highlighting your pertinent experience and skills. A well-written CV or resume and a strong cover letter, in addition to an impressive LinkedIn profile, could make a significant difference in getting the job you want. We at Sale Resume, we specialize in providing CV and resume writing services including cover letter writing, resume writing and LinkedIn profile optimization to help you stand out from the other applicants. In this article, we’ll detail how to convey the quality of service you provide on your resume or CV. It will also highlight customer service skills on a resume or CV as well as provide suggestions on how to convey customer service skills.
How to describe the quality of service you provide on the resume or CV:
When describing your customer-service experience, focus on specific roles and tasks. Utilize action verbs, like "assisted," "resolved," or "responded," to describe your job. In addition, you should include any pertinent metrics, such a customer satisfaction rates, to prove your effectiveness.
How to show customer service abilities on a resume:
In addition to describing the experience you had, it is important to highlight specific skills which are pertinent to customer service, like communicating and problem-solving skills. Include any relevant certifications or training like a customer service course or a certification within a specific customer service software.
What do I write about about customer service skills:
When you write about your customer service abilities, concentrate on the most important and pertinent skills to the position you’re applying to. For example, if your job involves a lot phone communication, highlight your previous experience and abilities in customer service via phone.
How can I document my customer service experience?
If you are writing about your customers service experience, provide specific examples and quantify your achievements. For instance, instead telling the reader that you "Helped customers with their concerns," say "Assisted an average of 50 people per day by answering their queries, which resulted in a 95% satisfied rate."
Following these steps, you can create your customer service resume CV, cover letter and LinkedIn profile that showcases your experience and expertise and make you a good potential candidate for roles in customer service. Remember that you proofread and edit your resume, resume and letter prior to you submit it. You may also consider soliciting help from an expert at Sale Resume if you need assistance.
